Questions, Answered

Our current range includes audio from JBL, keyboards and mice from Logitech and Redragon, charging hardware from Anker and OnePlus, protective kits for Bosch laser measures, and MagSafe-compatible cases for recent iPhone models.

Yes. Everything we list is 100% authentic and sourced from established manufacturers. Products arrive in genuine retail packaging with original documentation and full manufacturer support.

Yes. Our MagSafe-compatible cases feature an integrated magnetic ring that aligns perfectly with wireless chargers, magnetic car mounts, wallets, and desktop stands for a strong, reliable hold.

It depends on your country's socket type. A UK plug has three rectangular pins, so it fits UK and Irish outlets directly. In Canada and the United States, which use flat-pin outlets, it requires a plug adapter — as it does in most other regions. Please check the voltage range printed on the unit before use, or reach out to our team if you need an alternative with a plug type suited to your country.

Absolutely. Let us know which devices you use, your primary use case, and your budget — we'll provide honest recommendations on the exact setup that suits your needs.

Orders are packed and dispatched directly from our Montréal store at A-5696 Av Victoria, Montréal, QC H3W 2P8. We ship worldwide — across Canada, to the United States, and internationally. A small number of destinations may be unavailable because of carrier limitations or rules affecting particular products; if we can't ship to your address, we'll contact you and refund your order in full.

We provide free standard shipping across Canada and the USA on all orders with no minimum purchase required. For international destinations, shipping is calculated at checkout based on your location and the weight of your order — you'll see the exact cost before you pay.

Orders are processed Monday through Friday (excluding statutory holidays) and typically dispatch within 1–3 business days. Transit time then depends on your destination, and international parcels may be held for customs clearance.

Possibly. For any order shipped outside Canada, you are the importer of record. Any customs duties, import taxes, VAT, or brokerage fees charged by your country are your responsibility and are not included in the price you pay us.

These charges are set by your country's authorities, not by FluxExpert, so we can't calculate them in advance. If this matters to you, it's worth checking your local import rules before ordering. We're also legally required to declare the accurate contents and value of every shipment, so we can't mark orders as gifts or under-declare their value.

We accept all major credit and debit cards (Visa, Mastercard, American Express, and Discover). All transactions are processed through encrypted, industry-standard payment gateways to ensure complete security.

We accept returns within 14 days of delivery. Items must be in their original, unused condition with all original packaging intact, accompanied by proof of purchase from FluxExpert. Contact our team to initiate a return request.

Yes. Every product is covered under its official manufacturer brand warranty. Warranty terms and durations vary by brand. If you need help with a claim, our support team is happy to assist you.